Hunter Hall's Haberdashery

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Customer Service1. Ordering & Payment
2. Shipping & Tax
3. Returns & Exchanges
4. Gifts, Gift Cards & Wish List
5. Contact Us
6. Location
7. Privacy & Security

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1. Ordering & Payment
SIZING
Hunter Halls apparel fits the missy customer with an updated look. Our styles are sized from x-small through x-large, even sizes 2 through 16, or 'one size fits most'. See below for approximate size comparisons:
x-small = 2
small = 4 - 6
medium = 8 - 10
large = 12 - 14
x-large = 14 - 16

ITEM AVAILABILITY
All items shown on our website are available for immediate purchase. Only available sizes and colors will be shown and allowed for purchase. Once an item is sold out, it will no longer be shown on the website. Limited styles are available for reorder. If an item is currently out of stock, but a reorder is pending, the purchase will be allowed and the customer will be notified by e-mail of the backorder status.
PAYMENT OPTIONS
Hunter Halls accepts payment by Visa, Mastercard, American Express or Hunter Halls Gift Card. Your Credit Card will not be charged until your purchase is shipped.

SALE PRICING
Items placed on sale will be marked down until they are sold. Once a price has been reduced, it will not be raised back up. When sale items are sold out, they are no longer available.

2. Shipping & Tax
SHIPPING AND SALES TAX

Appropriate sales tax (8.0%) will be added if your order is shipped to an address in California.

Orders are shipped Monday through Friday, usually within 48 hours of being placed. If your order is placed on Saturday or Sunday, it will ship on the following Monday, provided the items ordered are in stock and available to ship.

You will be notified by e-mail when your order is placed and when it is shipped. If there will be any delay in shipping your order, or any item on your order, we will notify you by e-mail.

Orders will be shipped by UPS or US Postal Service only. If your shipping address only uses a particular carrier, please note this information in the "Special Instructions" box.

Shipping Fees are determined by UPS or USPS charges and based on total amount of purchase.

Free shipping by UPS or USPS is offered for all purchases of $100 or more, delivered to customers within the continental U.S.

3. Returns & Exchanges
RETURNS & EXCHANGES

We want you to be happy with everything you buy from Hunter Halls. If you are not completely happy with your purchase, you may exchange or return it for a full refund, within 30 days of the date of purchase. Sorry, postage and handling charges are not refundable.

EXHANGES: While we hope you are completely satisfied with your purchase the first time, you can exchange our merchandise for the same item in a different color or size, based on availability, or another item. We will charge your credit card at the time we ship your new merchandise, and will credit the card upon receipt of the exchange. Or, simply return the merchandise and we will begin processing your exchange, as soon as we receive the returned merchandise.

RETURNS: Merchandise returned for refund will be issued a store credit or credit card refund upon receipt of returned merchandise.

All returned merchandise must be accompanied by the original invoice and completed return merchandise form to include your name, address, phone number and pertinent information.

Please ship via UPS or US Postal Service to the following address. It is imperative that you use this complete address:

Hunter Halls
Returns
40728 Village Drive; PO Box 2931
Big Bear Lake, CA 92315-2931

If you have any questions, please call us at 909-866-5052.
or e-mail us at customerservice@hunterhalls.com

4. Gifts, Gift Cards & Wish List
GIFT CARDS
Hunter Halls Gift Cards are available for purchase online in denominations of $25, $50, $75, $100 and $200!

GIFT BOX
Hunter Halls will include a complimentary gift box at your request. If you would like your selection gift-boxed, please indicate 'Gift Box' and add a personal message in the "Special Instructions" field.

GIFT WRAPPING
Hunter Halls will gift wrap your purchase free of charge! If you would like your selection to be gift wrapped, please indicate 'Gift Wrap' and add a personal message in the "Special Instructions" field.

WISH LIST
More information to come!
5. Contact Us
Thank you for choosing to shop at Hunter Halls. Whether you shop online or in person, we want the experience to be effortless. Should you have any questions, comments or concerns, please contact us:

Mail: Hunter Halls; PO Box 2931; Big Bear Lake, CA 92315-2931
E-mail: customerservice@hunterhalls.com
Telephone: 909.866.5052

Our store is located at 40728 Village Drive; Big Bear Lake, CA 92315
Our Store Hours are:
Monday - Thursday: 10 am to 6 pm (PST)
Friday - Saturday: 10 am to 7 pm (PST)
Sundays: 10 am - 5 pm (PST)
6. Location
Hunter Hall's Haberdashery
40728 Village Drive; PO Box 2931
Big Bear Lake, CA 92315-2931

7. Privacy & Security
HUNTER HALLS PRIVACY POLICY

Thank you for visiting our website. Hunter Halls is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hunter Halls Web site and governs data collection and usage. Please read this privacy policy before using the Hunter Halls Web site or submitting any personal information. By using the Hunter Halls website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION:
Hunter Halls collects personally identifiable information, such as your name, e-mail address, postal addresses or telephone number, when voluntarily submitted by you. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Hunter Halls also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Hunter Halls. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hunter Halls for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hunter Halls Web site.

Hunter Halls encourages you to review the privacy statements of Web sites you choose to link to from Hunter Halls so that you can understand how those Web sites collect, use and share your information. Hunter Halls is not responsible for the privacy statements or other content on Web sites outside of the Hunter Halls Web site.

USE OF YOUR PERSONAL INFORMATION:
Hunter Halls collects and uses your personal information to operate the Hunter Halls Web site and deliver the services you have requested. Hunter Halls also uses your personally identifiable information to inform you of other products or services available from Hunter Halls and its affiliates. Hunter Halls may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hunter Halls does not sell, rent or lease its customer lists to third parties. Hunter Halls may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hunter Halls may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hunter Halls, and they are required to maintain the confidentiality of your information.

Hunter Halls does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Hunter Halls keeps track of the Web sites and pages our customers visit within Hunter Halls, in order to determine what Hunter Halls services and products are the most popular. This data is used to deliver customized content and advertising within Hunter Halls to customers whose behavior indicates that they are interested in a particular subject area.

Hunter Halls Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hunter Halls or the site; (b) protect and defend the rights or property of Hunter Halls; and, (c) act under exigent circumstances to protect the personal safety of users of Hunter Halls, or the public.

USE OF COOKIES:
The Hunter Halls Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hunter Halls pages, or register with Hunter Halls site or services, a cookie helps Hunter Halls to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hunter Halls Web site, the information you previously provided can be retrieved, so you can easily use the Hunter Halls features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hunter Halls services or Web sites you visit.

SECURITY OF YOUR PERSONAL INFORMATION:
Hunter Halls secures your personal information from unauthorized access, use or disclosure. Hunter Halls secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THIS STATEMENT:
Hunter Halls will occasionally update this Statement of Privacy to reflect company and customer feedback. Hunter Halls encourages you to periodically review this Statement to be informed of how Hunter Halls is protecting your information.

CONTACT INFORMATION:
Hunter Halls welcomes your comments regarding this Statement of Privacy. If you believe that Hunter Halls has not adhered to this Statement, please contact Hunter Halls at storeadmin@hunterhalls.com . We will use commercially reasonable efforts to promptly determine and remedy the problem.